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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sam Saxour

Sam Saxour

August 28, 2026

5  out of  5
rating by Sam Saxour
"Jennifer Edmonds was very friendly and helpful. She guided me through the set up for a safe drivers discount and I appreciated the patience and knowledge she had."
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Alena Smith

August 28, 2026

5  out of  5
rating by Alena Smith
"Jennifer does a great job keeping me informed on my policy."
We responded:
"Thank You Alena! We appreciate you!"
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Laura White

August 27, 2026

5  out of  5
rating by Laura White
"Jennifer is amazing! She noticed that when I had used the app to add my car I just bought, I had put down full coverage for my car instead of liability. She called me to make sure I knew and to ask if I needed to change it. She made sure everything was correct how I wanted it and was very polite.

I've had insurance through you guys for around a decade, and I couldn't be happier with the treatment and service I have gotten over the years. Anytime someone has talked about insurance with me, I've recommended you. Thanks for all that you do!"
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Mary Stephenson,:b kbbjppplp0

August 27, 2026

5  out of  5
rating by Mary Stephenson,:b kbbjppplp0
"Jennifer was great today she answered all my questions n she was very courtesy"
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John Neiberline

August 27, 2026

5  out of  5
rating by John Neiberline
"Jennifer was great with the service she provided"
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Noah Meade

August 27, 2026

5  out of  5
rating by Noah Meade
"Just signed up for Auto and Renters with Kyle for my new car! He was fantastic with helping me, answering all my questions and getting me signed up with State Farm. Thanks Kyle! :)"
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La Chaunia Matthers

August 27, 2026

5  out of  5
rating by La Chaunia Matthers
"Hello State Farm, I would like to shout out Jessica, today I neded help getting proof that I was listed on my auto insurance policy. Jessica was very helpful in assisting me with this, she went over and beyond! She stayed over past closing time to make sure I was able to view the document as I was having trouble with PDF on my cell phone! Jessica really was patient, kind and persistent in making sure I had ALL I needed to get the rental car as my car was stolen the night before! Jessica you are Amazing 👏 and I really appreciate all your customer service skills! ❤️ State Farm I rate 👌 you a 10 thanks for all you do for your customers 😀"
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Cole Wagner

August 26, 2026

5  out of  5
rating by Cole Wagner
"If you ever have the pleasure of working with Jennifer you are truly blessed. She has helped me numerous of times throughout the years. She is always keeping me up to date with everything going on with my bundle of policies. A+++"
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Michaela Maimone

August 26, 2026

5  out of  5
rating by Michaela Maimone
"The staff at Herbie Strange are very friendly, helpful, and easy to communicate with! The phone calls are fairly quick. Shoutout to the lady I spoke on the phone with, Jennifer! She was delightfully kind and straightforward. I had all of my questions answered regarding my policy in a clear and direct way, which is awesome.The State Farm app is quite easy to navigate and use. If you are looking for an Insurance Agency where the people are down to earth and helpful, then you are in the right place!"
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Ken Whittle

August 26, 2026

5  out of  5
rating by Ken Whittle
"I've been with Herbie Strange State Farm for many years. State Farm is fine, but my loyalty is not to the company it's to the service provided by the people at the office. They are all always friendly and helpful. Most of the time I work with Jennifer, she does a great job with follow up and answering questions. Always pleasant and friendly."
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Courtney Rinehart

August 24, 2026

5  out of  5
rating by Courtney Rinehart
"I have been with Statefarm for 12 years. They are very professional and really go above and beyond to help bundle and save you every dollar they can. McKenzie, who I've communicated recently with there has been so helpful to maximize my coverage and cost. Highly recommend to anyone!"
We responded:
"Thank you for sharing your experience and for your continued support over the years, Courtney! I’m glad to hear you’ve had a positive experience with our office and found our service helpful. We truly appreciate your recommendation and the opportunity to assist with your insurance needs! - Herbie "
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Anastasia Duble

August 11, 2026

5  out of  5
rating by Anastasia Duble
"Preston reviewed all of my insurance policies. He walked me through what I previously had and the new coverage being equal or more. He not only was able to obtain more coverage but lowered my cost.

He also was able to help with a new life insurance policy.

The app was easy to use to review everything I had. He helped me sign up to auto pay my premiums.

Highly recommend Preston Hayes as an agent and Herbie's team as a whole. Extremely knowledgeable."
We responded:
"Thank you for taking the time to share such a detailed review, Anastasia! I’m glad to hear you had a positive experience with our office and that the process was clear and straightforward. We really appreciate your kind words about our service and your recommendation! - Herbie "
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Stephen Weber

July 23, 2026

5  out of  5
rating by Stephen Weber
"PRESTON is the best. This guy helped me save so much money, and when I called back later for some added coverage he knew exactly where I was at and what I wanted.

Thank you my guy. 🙏

Absolutely made my day, today, twice."
We responded:
"Thank you so much for the awesome review, Stephen! We really appreciate your kind words. - Herbie"
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Amanda Milligan

July 20, 2026

5  out of  5
rating by Amanda Milligan
"Working with Jake was great from start to finish. He got me more coverage than I had for less money. Highly recommend him to others."
We responded:
"Amanda, thank you so much for your 5-star review! We're thrilled to hear about your experience working with Jake. - Herbie"
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Pugplays Vlog

July 8, 2026

5  out of  5
rating by Pugplays Vlog
"Barbara was amazing to work with today getting my new classic car added to our policy through Haggerty with State Farm. Very pleasant and helpful ."
We responded:
"Thank you for your great review! We’re so happy to hear you had a wonderful experience with our team! - Herbie"
Profile photo of Isaac Steele

Isaac Steele

June 23, 2026

5  out of  5
rating by Isaac Steele
"Kyle is awesome! I have had State Farm for several years now and I appreciate how they interact with their clients and the professional courtesy they extend! This is a great firm and I am happy to be a customer here!

JENNIFER IS FANTASTIC IN THE OFFICE. She is very kind and efficient with her work. She is always willing to help however she can. Highly recommend this agency."
We responded:
"Thank You Isaac!!! Have a Great New Year!!!"
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Angela Kaltenbach

June 20, 2026

5  out of  5
rating by Angela Kaltenbach
"Very helpful and friendly - Barbara Vandemark really helped me out."
We responded:
"Thank you so much, Angela, for your kind review! We appreciate you taking the time to share your experience. - Herbie"
Profile photo of Mariah Moore

Mariah Moore

June 17, 2026

5  out of  5
rating by Mariah Moore
"Jennifer has been super helpful with the process with our car accident. Its so nice to have someone local that cares and will do anything to help us get answers!"
We responded:
"Mariah, we appreciate your support in our team and are always here to help whenever you need us! - Herbie"
Profile photo of Stacey Johnson

Stacey Johnson

June 16, 2026

5  out of  5
rating by Stacey Johnson
"Jennifer was extremely helpful. She took care if my situation with professionalism and kindness. I definitely recommend this office!"
We responded:
"Thank you so much, Stacey, for your kind review! We’re so glad to hear that Jennifer was able to assist you with professionalism and kindness. - Herbie"
Profile photo of Tammy Tyler

Tammy Tyler

June 16, 2026

5  out of  5
rating by Tammy Tyler
"Jennifer was very helpful and they are always very friendly"
We responded:
"Tammy, we’re happy to hear that Jennifer was very helpful and that you consistently find our team friendly and welcoming. - Herbie"
Profile photo of Randy Mankin

Randy Mankin

June 12, 2026

5  out of  5
rating by Randy Mankin
"Jennifer was great helping me with my new car Insurance."
We responded:
"Thank you, Randy, for your 5-star review! We’re so glad to hear that Jennifer was able to help you! - Herbie"
Profile photo of Terry Hendricks

Terry Hendricks

June 11, 2026

5  out of  5
rating by Terry Hendricks
"I can't thank McKensie and Barbara enough for their help and support as we worked our roof claim through the process of replacement with State Farm. I'm convinced that without their involvement my claim would not been resolved as quickly as it was."
We responded:
"Terry, we’re so glad to hear that McKensie and Barbara were able to support you. We truly appreciate your feedback and are glad everything was resolved smoothly. - Herbie"
Profile photo of Candi Williams

Candi Williams

June 5, 2026

5  out of  5
rating by Candi Williams
"Jessica is amazing and so very helpful, would recommend working with her to anyone!"
We responded:
"Herbie, we’re so happy to hear Jessica made such a great impression on you! We really appreciate your recommendation and are grateful you took the time to share this feedback! - Herbie"
Profile photo of Mackenzie Fountain

Mackenzie Fountain

June 1, 2026

5  out of  5
rating by Mackenzie Fountain
"Kenzie Tuttle is amazing! Thank you for a great and great coverage on my car insurance!"
We responded:
"Mackenzie, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Herbie"
Profile photo of David Stirr

David Stirr

May 22, 2026

5  out of  5
rating by David Stirr
"McKensie has been wonderful for us in dealing with our insurance claim for our roof, siding and gutters since the hail storm in Greenfield last Spring. Anytime we had a question she was always ready to walk us through the process and getting things started. No matter if it was the same question over and over."
We responded:
"David, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Herbie"