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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marie Gill

July 7, 2025

5  out of  5
rating by Marie Gill
"Stevie was so helpful with our new homeowner’s insurance and our car insurance. He made the process easy and saves us a lot of money!"
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Norma Beatty

July 2, 2025

5  out of  5
rating by Norma Beatty
"State Farm has been completely cover . Home and Auto! Herbie Strange State Farm!"
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Russell Burton

July 1, 2025

5  out of  5
rating by Russell Burton
"Adam Shea helped us save alot of money on insurance. Very professional and helpful"
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Randy wiseman

July 1, 2025

5  out of  5
rating by Randy wiseman
"Very pleased with my experience at State Farm Waverly!! Adam Shea was great to work with. Very upfront and made my decision to switch to State Farm easy!! Thank you Adam for helping me!! ⭐️⭐️⭐️⭐️⭐️"
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Christian Marks

July 1, 2025

5  out of  5
rating by Christian Marks
"Steve was able to help me get a good rate for car insurance and was very helpful while explaining everything."
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Kent Anderson

June 26, 2025

5  out of  5
rating by Kent Anderson
"State Farm is a reputable company, but good service on car insurance begins & ends with your local agent. Herbie Strange's office is top notch! Every staff member is knowledgeable, friendly, and professional. They go above & beyond is helping to solve issues doing everything they can to bring things to a good resolution. Everyone is capable, but Jennifer in particular was very helpful in helping to resolve a complicated matter. She stayed in touch with me & worked diligently to help us find acceptable solutions & represented us well with the main claims office. In short, this office is all you could hope for in a local insurance agent. I highly recommend them for any insurance needs."
We responded:
"Kent, Thank You for the Awesome Review. We are happy to help you with your Home Insurance & your Auto Insurance. We appreciate you and we are here to serve you. Have a great day!"
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Jacob Littler

June 26, 2025

5  out of  5
rating by Jacob Littler
"Kyle Strange did a great job helping me set up a new policy. He was informative, accommodating, and efficient. I would definitely recommend Herbie Strange!"
We responded:
"Thank You Jacob! We appreciate you!!! So glad we are your first choice in Home Insurance & Auto Insurance. We are the number one auto and home insurance company in Southern Ohio and Chillicothe area. Thank you for helping us be number one!"
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Matt Kysor

June 24, 2025

5  out of  5
rating by Matt Kysor
"Great customer service, available as needed with a small town approach. Thank you all for continued service."
We responded:
"Thank You Matt! We appreciate you. Thank You for helping us be the Number One Insurance Company in Chillicothe!"
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Tanner Sever

June 23, 2025

5  out of  5
rating by Tanner Sever
"Kyle is my account representative, he’s been super helpful and always a call away if needed."
We responded:
"Wonderful Tanner! Thank You for allowing us to service your Home and Auto Insurance Needs!!!"
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Carlee Mount

June 23, 2025

5  out of  5
rating by Carlee Mount
"Stopped in the Herbie Strange State Farm office to switch over insurance. Kyle made it a super fast and easy process. He was really helpful, we would recommend him to anyone!"
We responded:
"Thank You Carlee!!! So glad we could help out with your Auto and Home Insurance Needs!!! We appreciate you!"
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Adam Woods

June 23, 2025

5  out of  5
rating by Adam Woods
"Kyle Strange is such a helpful and friendly agent, friend, & member of the community."
We responded:
"Thank You Adam!!! So glad we could help out with your Auto and Home Insurance Needs!!! We appreciate you!"
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John Arbuckle

June 23, 2025

5  out of  5
rating by John Arbuckle
"We have been with State Farm for the past year and a half or so and Kyle has been the agent helping us. Kyle is very helpful and responsive whenever my wife and I have questions about anything at all. Can’t recommend Kyle and this State Farm agency enough!"
We responded:
"Thank You John!!! So glad we could help out with your Auto and Home Insurance Needs!!! We appreciate you!"
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Angie Garrison

June 23, 2025

5  out of  5
rating by Angie Garrison
"Adam Shea was extremely helpful. He made the transition of switching my car and home owners insurance easy, while also saving me money."
We responded:
"Angie, Thank You!!! So glad we could help out with your Auto and Home Insurance Needs!!! We appreciate you! "
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Sarah King

June 19, 2025

5  out of  5
rating by Sarah King
"I recently switched to Herbie Strange’s Statefarm from another local agency, and I’m so happy that I did. I had the pleasure of dealing with McKenzie, she made the transition process go smoothly. Thank you McKenzie!! You’re the best McKenzie!!"
We responded:
"Thank You Sarah!!! So glad we could help out with your Auto and Home Insurance Needs!!! We appreciate you!"
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Kenny Fallow

June 19, 2025

5  out of  5
rating by Kenny Fallow
"Kyle set me up with great insurance and when I put in a claim due to storm damage the agency helped get the ball rolling with repairs. Great agency with top notch customer service!"
We responded:
"Thank You Kenny!!! So glad we could help out with your Auto and Home Insurance Needs!!! We appreciate you!"
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melissa large

June 5, 2025

5  out of  5
rating by melissa large
"I have had several different insurance companies throughout my life. We have had Herbie State Farm for several years now. When inquiring several years ago, speaking to Kyle whom made our insurance needs extremely exceptional and we joined right away. Yesterday I called and spoke to Jennifer about some insurance questions. Let me tell you about Jennifer! Jennifer not only answered the question I called about but she then took a look over our insurance. She ended up savings us a lot of more money off of our insurance. She then took the extra time to explain other insurance needs we may need. Thank you Jennifer! You went above and beyond for us! If you have any insurance needs Herbie Strange State Farm is where you should go. They will do anything possible to help you! Oh!!! And be sure to ask for “ Jennifer!”"
We responded:
"Awesome! Thank You Melissa!!! So glad we could help out with your Auto and Home Insurance Needs!!! We appreciate you!"
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Eric Kellam

May 27, 2025

5  out of  5
rating by Eric Kellam
"I went through a total loss on my 2018 car. The young lady help me with everything I never been through this ever in my life she made it alot easier to do and understand. Mr Strange she needs a raise. Thank you at State Farm Herbie"
We responded:
"So glad we could help out with your Auto and Home Insurance Needs!!! We appreciate you!"
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B Smith

May 21, 2025

5  out of  5
rating by B Smith
"I’ve been with Herbie for years as my insurance agent. The rates from State Farm are terrific and the staff in this office are top flight. Barbara and McKenzie are always quite helpful with anything we need as well as Herbie."
We responded:
"So glad we could help out with your Auto and Home Insurance Needs!!! We appreciate you!"
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dawn knece

May 9, 2025

5  out of  5
rating by dawn knece
"Friendly and fast service"
We responded:
"So glad we could help out with your Auto and Home Insurance Needs!!! We appreciate you!"
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Jackson Stansberry

April 17, 2025

5  out of  5
rating by Jackson Stansberry
"I contacted Kyle Strange to set up a new policy, he was quick to respond and very helpful. I appreciate him taking care of me so quickly. I would 100% recommend Kyle at State Farm!"
We responded:
"So glad we could help out with your Auto and Home Insurance Needs!!! We appreciate you!"
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Jane Aites

April 8, 2025

5  out of  5
rating by Jane Aites
"Anthony Austin was Awesome with helping get my new car insurance going! Thank you Anthony!!!"
We responded:
"So glad we could help out with your Auto and Home Insurance Needs!!! We appreciate you! Thank you for helping make us the Number One auto and home insurance company in Southern Ohio!"
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Anthony Maughmer

April 4, 2025

5  out of  5
rating by Anthony Maughmer
"Spoke with Kyle Strange. He took the extra effort to make sure that we knew of every coverage that State Farm has available. Great people to work with."
We responded:
"So glad we could help out with your Auto and Home Insurance Needs!!! We appreciate you!"
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Nate Porter

March 20, 2025

1  out of  5
rating by Nate Porter
"They charged me 120 a month for full coverage and then over a year I'm now paying 235 a month and can not get a reason why .. so I switched to progressive and saved 115 a month and my deductible is lower. Thank you state farm for making me look to another insurance company, by the way no tickets or accidents in 11 year's"
We responded:
"Nate, sorry it didn't work out. Please give us a call if we can assist with anything in the future. Thank You."
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David Phillips

March 4, 2025

5  out of  5
rating by David Phillips
"The Waverly office saved me $399.00 on my auto insurance every six months. I am so glad that I asked them to quote my insurance."
We responded:
"So glad we could help out with your Auto and Home Insurance Needs!!! We appreciate you!"
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Morgan Shepherd

February 26, 2025

1  out of  5
rating by Morgan Shepherd
"All they do is raise my insurance in two years my insurance went up 50 bucks price"
We responded:
"Morgan, please call the office directly and we will gladly help out. 740-772-5674"