State Farm® Insurance Agent Herbie Strange
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ginny May
October 16, 2026
5
out of
5
rating by Ginny May
"Anthony Austin was most helpful. Very professional and efficient. He made switching careers flawless."
We responded:
"Ginny May,
It's wonderful to hear that our team was able to assist you so effectively. We're delighted that the process was smooth and efficient for you. Thank you for sharing your experience with us!
- Herbie"
Candy Harrington
October 14, 2026
5
out of
5
rating by Candy Harrington
"Anthony was a pleasure to talk with today. He explained every detail in questions that I asked. He saved me monies on bundling auto and renters insurance. He cares about customer needs instead of seeing dollar sign. Thank you"
We responded:
"Candy,
Thank you so much for sharing your experience! It's wonderful to hear that Anthony was able to assist you with your auto and renters insurance needs. We truly appreciate your kind words and are thrilled that you felt well taken care of. Your satisfaction is our priority, and we're here whenever you need us.
- Herbie"
Casey Perkins
October 12, 2026
5
out of
5
rating by Casey Perkins
"Anthony was very respectful. He really helped us save on our car insurance!"
We responded:
"Casey,
Thank you so much for sharing your experience! It's wonderful to hear that Anthony was respectful and able to assist you with your car insurance. We're thrilled to have been able to help you save. If you ever need anything else, feel free to reach out.
- Herbie"
Roni Calder
September 30, 2026
5
out of
5
rating by Roni Calder
"Anthony Austin has been great. He was very quick to get our quotes done. He was very helpful in taking care of an issue with my homeowner's insurance. He works really hard for his clients."
We responded:
"Thank you for taking the time to share your experience, Roni! I’m glad to hear you had a positive experience with our office. We appreciate your kind words and your support, and we’re grateful you chose to work with us. - Herbie "
Estella Payne
September 30, 2026
5
out of
5
rating by Estella Payne
"Jennifer deserves more than 5 stars! She was absolutely amazing to work with—friendly, positive, knowledgeable, and genuinely cared about helping me. She made my payment easy, got my account completely situated, and made the whole experience stress-free. It’s not often you come across someone who is both excellent at their job and such a genuinely kind person. Jennifer is truly an asset to the company, and I would be happy to work with her again anytime!"
We responded:
"Thank you so much for the thoughtful review, Estella! It means a lot to hear that you had such a positive experience with our office. We truly appreciate you taking the time to share your feedback, and we’re grateful for your support. We look forward to serving you again! - Herbie "
Faith Bush
September 24, 2026
5
out of
5
rating by Faith Bush
"Jennifer was extremely friendly and courteous very professional and took care of my needs in a timely fashion."
We responded:
"Faith, This made our team smile, thank you! Timely, professional and genuinely friendly service for every customer is the standard our whole team holds itself to every single day. We look forward to continuing to take great care of you! - Herbie"
cody lawhorn
September 22, 2026
5
out of
5
rating by cody lawhorn
"I called to update my homeowners policy due to finishing construction on our new house and Jennifer (Edmonds) was quick to help. She gathered all the information and quickly had me a quote put together.
Thanks for the quick thorough action!"
We responded:
"Cody, Thank you for the kind words! Quick and thorough service that takes care of every customer's homeowners needs efficiently is exactly what our team is here for. We are so glad everything came together seamlessly for your updated policy and we look forward to being here for you whenever you need us! - Herbie"
Roger Woodruff
September 17, 2026
5
out of
5
rating by Roger Woodruff
"Aarika was great with helping me get the service I needed. Dealt with an accident last year and Aarika did everything she could to help me take the steps I needed to!"
We responded:
"Roger, Thank you so much for sharing this! Being there for our customers during unexpected and stressful situations and making sure they feel supported every step of the way is something our team takes very seriously. We are so glad our team was able to help guide you through the process and we look forward to being here for you whenever you need us! - Herbie"
Truth Is
September 14, 2026
5
out of
5
rating by Truth Is
"Anthony Austin (Mr. Awesome)
Was kind helpful and provided me with a great rate, ill be referring them in the future."
We responded:
"Hello, thank you for taking the time to share your experience! I’m glad you had a positive experience with my office and appreciated the service you received. I truly value your recommendation and appreciate you choosing my office for your insurance needs. - Herbie "
David C
September 14, 2026
5
out of
5
rating by David C
"Herbie Strange State Farm Agency incepted my auto and renter's insurance approximately five years ago. State Farm Insurance has always provided excellent customer service, great rates, and easy claims processing. The agents at Herbie Strange Agency are consistently well informed, professional, more than willing to assist, and I feel they have shown me the good aspects of having State Farm policies! Today I called the agency with several questions regarding my policies and spoke with Jennifer Edmonds. Jennifer was quite pleasant, well informed, answered my questions, and offered several options for solutions. Kudos to Jennifer and, as always, thank you to everyone at this agency!
This is a repost."
We responded:
"David, thank you for your thoughtful review and for your continued support over the years! I’m grateful to hear that you’ve had positive experiences with my office and that your questions were addressed when you reached out. Your kind words mean a great deal to me and my team. Thank you for continuing to choose my office! - Herbie "
Dustin Lucas
September 9, 2026
5
out of
5
rating by Dustin Lucas
"Jennifer has been greatly helpful in my experience. She keeps up with the phone calls and updates and talks to you like a friend and that is what makes me feel comfortable about the whole experience. I want to give a big thank you."
We responded:
"Thank you for sharing such kind feedback, Dustin! I’m glad to hear you’ve felt comfortable communicating with my office and that you’ve received helpful follow-up along the way. I truly appreciate you and your thoughtful words. It’s a pleasure to have the opportunity to assist you! - Herbie "
Jesse McKee
September 9, 2026
5
out of
5
rating by Jesse McKee
"Working with Preston was great. He was quick but thorough. He was able to save me money and provide more coverage."
We responded:
"Thank you for your review, Jesse! I’m glad to hear you had a smooth experience and that the process was handled thoroughly. I appreciate you choosing my office and taking the time to share your feedback. Your support means a lot to me! - Herbie "
Ty Schobelock
September 8, 2026
5
out of
5
rating by Ty Schobelock
"Kyle was very helpful in our process of getting home and auto insurance. Didn’t take much time at all from start to finish and we are getting the same coverage as before at a better price!"
We responded:
"Thank you for sharing your experience, Ty! I’m glad to hear the process was straightforward and that you felt well supported from start to finish. I appreciate the opportunity to assist you with your insurance needs and am grateful you chose my office! - Herbie "
Jamie Morris
September 3, 2026
5
out of
5
rating by Jamie Morris
"Anthony was the best! Highly recommend him"
We responded:
"Thank you for the 5-stars, Jamie! We appreciate you taking the time to share your feedback and are grateful for the opportunity to assist with your insurance needs. Thank you for choosing our office! - Herbie"
Beth Nelson
September 3, 2026
5
out of
5
rating by Beth Nelson
"I can't say enough good things about our experience working with Jennifer at State Farm. She did an absolute standout job setting up our homeowners insurance, working quickly to get everything finalized right when we needed it. Jennifer was responsive, knowledgeable, and took care of every detail. If you're looking for an agent who is prompt, reliable, and truly cares about getting things done right, ask for Jennifer!"
We responded:
"Beth, thank you for sharing such thoughtful feedback! We’re grateful you took the time to tell us about your experience. It means a lot to know you had a smooth experience with our office, and we truly appreciate your business! - Herbie "
Heidi Vickers
September 2, 2026
5
out of
5
rating by Heidi Vickers
"Jennifer has gone above and beyond In Helping us with our coverage."
We responded:
"Thank you for taking the time to share your feedback, Heidi! We appreciate you recognizing the service you received and are grateful for the opportunity to assist with your insurance needs. - Herbie"
Ronnie Peters
September 1, 2026
5
out of
5
rating by Ronnie Peters
"Great experience with them. Very professional. They saved me $150 a month on car insurance."
We responded:
"Thank you for sharing your experience, Ronnie! I’m glad to hear you received professional service and had a positive experience with my office. I appreciate you choosing us for your insurance needs and taking the time to leave a review! - Herbie "
Amanda Carlisle (Batmanda)
September 1, 2026
5
out of
5
rating by Amanda Carlisle (Batmanda)
"I've been with this insurance branch for 10 years & have always gotten what i need. Over the years they've helped us add and remove several cars & motorcycles from our bundled home & auto package. The most recent addition however was mishandled by someone but my thanks to Jennifer for quickly resolving the issue over the phone. They always have quick responses to all of my needs."
We responded:
"Thank you for sharing your experience and for being with my office for so many years, Amanda! I’m glad to hear we’ve been able to assist you through the changes over the years and that your recent concern was addressed promptly. I appreciate your continued support and the opportunity to assist with your insurance needs! - Herbie "
Melissa Reed
August 31, 2026
5
out of
5
rating by Melissa Reed
"Herbie Strange Insurance is not just a business they treat you like family. Jennifer has been such a wonderful contact and always caring. I highly recommend."
We responded:
"Thank you for sharing such thoughtful feedback, Melissa! I’m glad to hear you’ve had caring and welcoming experiences with my office. Your kind words and recommendation mean so much to me, and I appreciate the opportunity to assist with your insurance needs! - Herbie "
Mary Rose
August 31, 2026
5
out of
5
rating by Mary Rose
"I called to switch my auto insurance coverage to my new vehicle. Jennifer Edmonds provided the service . She seemed very knowledgeable and quickly took care of my business.
Thank you Jennifer"
We responded:
"Mary, thank you for sharing your experience! I’m glad to hear your transition to your new vehicle was handled promptly and that you received clear, helpful service. I appreciate you choosing my office and allowing us to assist with your insurance needs! - Herbie "
Roger Parsons
August 31, 2026
5
out of
5
rating by Roger Parsons
"Jennifer helped me with my debited bill pay and was very helpful in setting my monthly billing up. She’s a very professional and caring person."
We responded:
"Thank you for sharing your experience, Roger! I’m glad to hear you received helpful, professional, and caring service. I appreciate your kind words and am pleased my office could assist with your insurance needs. - Herbie "
Ariel Martin
August 28, 2026
5
out of
5
rating by Ariel Martin
"Absolutely wonderful service. Saved me a boat load of money and was very patient with all my questions. Highly recommend!"
We responded:
"Ariel, I’m so glad to hear you had such a positive experience! Taking the time to answer questions and make the process easy to understand is important to me and my office. Thank you for your kind words and recommendation, I appreciate the opportunity to assist with your insurance needs! - Herbie "
Sam Saxour
August 28, 2026
5
out of
5
rating by Sam Saxour
"Jennifer Edmonds was very friendly and helpful. She guided me through the set up for a safe drivers discount and I appreciated the patience and knowledge she had."
We responded:
"Thank you for sharing your experience, Sam! I’m glad to hear you received friendly and patient service throughout the process. It’s great to know everything was clearly explained and that you felt supported along the way. I appreciate you choosing our office for your insurance needs! - Herbie "
Alena Smith
August 28, 2026
5
out of
5
rating by Alena Smith
"Jennifer does a great job keeping me informed on my policy."
We responded:
"Thank You Alena! We appreciate you!"
Laura White
August 27, 2026
5
out of
5
rating by Laura White
"Jennifer is amazing! She noticed that when I had used the app to add my car I just bought, I had put down full coverage for my car instead of liability. She called me to make sure I knew and to ask if I needed to change it. She made sure everything was correct how I wanted it and was very polite.
I've had insurance through you guys for around a decade, and I couldn't be happier with the treatment and service I have gotten over the years. Anytime someone has talked about insurance with me, I've recommended you. Thanks for all that you do!"
We responded:
"Laura, thank you for sharing such thoughtful feedback! I’m glad to hear that your experience with our office has been positive over the years and that you’ve found our communication helpful and courteous. We truly appreciate your continued support and your recommendations. It means a great deal to have the opportunity to assist with your insurance needs! - Herbie "